FREQUENTLY ASKED QUESTIONS

This page contains answers to frequently asked questions about Mostaco Marketing and our products.

Getting Started

Potential questions from potential customers.


Are you guys for real?

Yes we are. Mostaco Marketing is a sole proprietor business registered with DTI and VAT registered with BIR. We have all the necessary permits to run a business. If your company requires those permits, you can ask it from us.

Furthermore, we are PhilGEPS registered. We have processed orders from different government agencies. As you know, government agencies are bound by strict procurement requirements and rules.

Where are you located and where do you deliver?

We have a business address in Las Pinas. Our office and warehouse are located in BF Resort. We have free delivery within Metro Manila but can deliver within Metro Manila and nearby Laguna, Cavite and Batangas provinces. We have delivered as far north as Nueva Ecija and as far south as Romblon. We go the extra mile so you can get your products.

How do I order?

You can call us to talk to one of our account executives. If a deal is made and we have the ordered items on stock, expect your orders the next business day.


Products

Always on stock and ready to be delivered.


Do you offer special sizes for POS journal papers and thermal papers?

Yes, we do. If you require special sizes, just let us know. If need be, we can pick up your sample so we can check it out.

Can I email you a list for quotation?

Sure! Just list down all the office supplies you need and we quote you the price. However, if you are up for a little price list reading, we can email you our price list upon request.

What types of continuous forms do you sell?

We sell all types of continuous forms. We sell all sizes and have the different plys for continuous forms. We have carbon and carbonless continuous forms. We have plain continuous forms and printed continuous forms.


Delivery

You order, we deliver. ASAP


Do you really have free delivery?

Yes, it’s free delivery within Metro Manila and in some cases, free delivery to nearby provinces of Cavite, Laguna and Batangas.

Can I pick up my order instead of waiting for your delivery?

Sure. A lot of our customers from provinces pick up their orders at our office. Just let us know when and what time and we will be excited to see you.

What is your turn around time?

If we have items on stock, expect your delivery the next business day.

If you ordered customized items like pre printed continuous forms, printed POS journal papers or thermal papers and special sizes for POS journal papers or thermal papers, give a lead time of 2 weeks.

For customized orders, we will always inform you the delivery date.

I am from Visayas or Mindanao. How do you deliver our orders?

We have a shipping partner to deliver orders to Visayas and Mindanao. For hassle free transactions, you can use our shipping partner. We will include the shipping charge in your invoice.

However, we also give you options for other shipping carriers or you can tell us your preferred shipping carrier. We deliver the orders to the shipping carrier and they would be delivering the orders to you. You pay for the transportations costs as computed by the shipping carrier.


Payments

87% of our customers on flexible payment terms. Do not settle for cash on delivery.


What are your payment terms?

We have 7 days, 15 days and 30 days payment terms. On a case to case basis, we have 45 days and 60 days payment terms for some of our valued customers.

Do you give line of credits to your customers?

Some of our valued customers have line of credits. They can order as much as they want as long as they don’t go over their line of credit.

The line of credit is an arbitrary number. It is not set on stone.

Generally, we use our best judgement if the customer can still order even if they have account receivables pending.

Do you accept post dated checks?

Yes, we accept post dated checks.

Do you charge late fees for late payments?

No, we do not charge late fees.

Do you have any other questions?

We are happy to provide you answers to any questions you have in mind. Or provide you a quotation for the products you need. We are friendly, courteous and we don’t bite.

PARTNER WITH US

We believe in building a long, lasting business relationship.

Partner with us and enjoy bulk and wholesale prices for POS papers, office supplies and consumables.

PRODUCTS

Continuous Forms
Copy Papers
Epson Ribbon Cartridges
Inks and Toners
Janitorial Supplies
Office Supplies
POS Journal Papers
POS Ribbons
Thermal Papers

RESOURCES

Delivery Policy
Privacy Policy
Return and Refund Policy
Terms and Conditions

CONTACT

We love to talk to you. Give us a call. We love hearing from people.

Lalaine Bennet St., BF Resort Village. Barangay Talon Dos, Las Pinas City, Metro Manila 1742
02 8330 5216
 0919 082 4479
hello@mostaco.ph


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